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SHIPPING POLICY

CANADA

Free Standard Shipping Canada: $75+ $CAD

STANDARD SHIPPING RATE:

Ontario & Quebec $8.95 CAD

All Other Provinces: $12.95 CAD

EXPRESS SHIPPING RATE:

Canada Wide: $19.95 CAD

USA

Free Standard Shipping USA: $75+ USD

STANDARD & EXPRESS SHIPPING RATE:

Standard Shipping USA: $11.95 USD

Express Shipping USA: $18.95 USD

We ship with Canada Post & Third Party Carriers. All orders to P.O. boxes will be shipped with Canada Post.

P.O Boxes

Shipping Cost: $19.95 - $23.95 CADExpress & Free Shipping Unavailable.

Shipping Location: Canada & USA

PROCESSING TIMES:

Please allow1-2 business days for your order to be processed.

STANDARD & EXPRESS DELIVERY TIMES

The below information is based on normal order volumes. All delivery times are estimates.

DELIVERY DESTINATION

STANDARD DELIVERY TIME

EXPRESS DELIVERY TIME

Ontario

Quebec

British Columbia

Alberta

Manitoba

Prince Edward Island

New Brunswick

Nova Scotia

Saskatchewan

Newfoundland

Yukon

North West Territories

Nunavut

2 Business Days

2 Business Days

6 Business Days

6 Business Days

5 Business Days

5 Business Days

6 Business Days

6 Business Days

6 Business Days

8 Business Days

10 Business Days

14 Business Days

9 Business Days

1 Business Day

1 Business Day

3 Business Days

3 Business Days

2 Business Days

3 Business Days

4 Business Days

3 Business Days

4 Business Days

5 Business Days

8 Business Days

14 Business Days

7 Business Days

HOW DO I CHANGE OR CANCEL MY ORDER?

Our system is designed to fulfill orders quickly to make sure you receive them as soon as possible. This means that once an order is placed, we cannot cancel or modify any of the items purchased.

If you accidentally input the wrong shipping address contact us as soon as possible by emailing us at orders@drinkmagicoats.com and we will do our best to fix the problem as soon as possible.

RETURNS & EXCHANGES

WHAT DO I DO IF THE ORDER I RECEIVED IS LOST OR DAMGED?

Magic Oats is NOT LIABLE for any lost, stolen or damaged packages or for any delay caused by the act or default of the shipping carrier. Magic Oats is responsible for orders until they leave our warehouse facility ONLY. Once tracking is received, it is between the shipping company and the customer to ensure the goods arrive safely.

RETURNS

We offer a 30 day full refund if you are not satisfied with our product (not including shipping costs). Simply let us know by emailing us at hello@drinkmagicoats.com and we will provide you with what steps to take. 

 

CAN I EXCHANGE ITEMS IN MY ORDER?

We do not offer exchanges in any order.

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