SHIPPING POLICY

STANDARD SHIPPING:

Free Standard Shipping in Canada/USA on orders $80 OR MORE (CAD)

 

Standard Shipping Canada: ON, QC, & MN  $9.89 (CAD)

Standard Shipping Canada: ALL OTHER PROVINCES  $13.89 (CAD)

Standard Shipping USA Wide: $13.89 CAD ($10.89 USD)

Express Shipping Canada & USA Wide: $15.89 CAD (12.89 USD)

We currently ship with Canada Post & Third Party Carriers. All orders to P.O. boxes will be shipped with Canada Post.

Shipping Location: Canada & USA

PROCESSING TIMES:

Please allow1-2 business days for your order to be processed.

You may experience extended lead times due to impacts of COVID-19. Our team is working as quickly and safely as possible to get your order to you during this time.

STANDARD & EXPRESS DELIVERY TIMES

The below information is based on normal order volumes. All delivery times are estimates. 

DELIVERY DESTINATION

STANDARD DELIVERY TIME

EXPRESS DELIVERY TIME

Ontario

Quebec

British Columbia

Alberta

2 Business Days

2 Business Days

6 Business Days

6 Business Days

1 Business Day

1 Business Day

3 Business Days

3 Business Days

Manitoba

Prince Edward Island

New Brunswick

5 Business Days

5 Business Days

6 Business Days

2 Business Days

3 Business Days

4 Business Days

Nova Scotia

Saskatchewan

Newfoundland

Yukon

North West Territories

Nunavut

6 Business Days

6 Business Days

8 Business Days

10 Business Days

14 Business Days

9 Business Days

3 Business Days

4 Business Days

5 Business Days

8 Business Days

14 Business Days

7 Business Days

HOW DO I CHANGE OR CANCEL MY ORDER?

Our system is designed to fulfill orders quickly to make sure you receive them as soon as possible. This means that once an order is placed, we cannot cancel or modify any of the items purchased.

If you accidentally input the wrong shipping address contact us as soon as possible by emailing us at orders@drinkmagicoats.com and we will do our best to fix the problem as soon as possible.

RETURNS & EXCHANGES

WHAT DO I DO IF THE ORDER I RECEIVED IS WRONG OR DAMANGED?

If there is a problem with your order, please reach out to our Customer Service team by emailing us at customerservice@drinkmagicoats.com and we will make things right as soon as possible. 

RETURNS

We offer a 30 day full refund if you are not satisfied with our product (not including shipping costs). Simply let us know by emailing us at customerservice@drinkmagicoats.com and we will provide you with what steps to take. 

 

CAN I EXCHANGE ITEMS IN MY ORDER?

We do not offer exchanges in any order.