SHIPPING POLICY
STANDARD SHIPPING:
Free Standard Shipping Canada: $75+ $CAD
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NEW LOWER SHIPPING RATE!
Standard Shipping Canada: ONTARIO & QUEBEC $8.95 $CAD
Standard Shipping Canada: OTHER PROVINCES: $12.95 $CAD
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USA & EXPRESS SHIPPING:
Standard Shipping: $14.95 $CAD ($11.95 USD)
Express Shipping USA: $21.95 $CAD ($18.95 USD)
Express Shipping Canada Wide: $19.95 $CAD
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We ship with Canada Post & Third Party Carriers. All orders to P.O. boxes will be shipped with Canada Post.
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P.O Boxes
Shipping Cost: $19.95 - 21.95 $CAD. Express & Free Shipping Unavailable.
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Shipping Location: Canada & USA
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PROCESSING TIMES:
Please allow1-2 business days for your order to be processed.
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STANDARD & EXPRESS DELIVERY TIMES
The below information is based on normal order volumes. All delivery times are estimates.
DELIVERY DESTINATION
STANDARD DELIVERY TIME
EXPRESS DELIVERY TIME
Ontario
Quebec
British Columbia
Alberta
Manitoba
Prince Edward Island
New Brunswick
Nova Scotia
Saskatchewan
Newfoundland
Yukon
North West Territories
Nunavut
2 Business Days
2 Business Days
6 Business Days
6 Business Days
5 Business Days
5 Business Days
6 Business Days
6 Business Days
6 Business Days
8 Business Days
10 Business Days
14 Business Days
9 Business Days
1 Business Day
1 Business Day
3 Business Days
3 Business Days
2 Business Days
3 Business Days
4 Business Days
3 Business Days
4 Business Days
5 Business Days
8 Business Days
14 Business Days
7 Business Days
HOW DO I CHANGE OR CANCEL MY ORDER?
Our system is designed to fulfill orders quickly to make sure you receive them as soon as possible. This means that once an order is placed, we cannot cancel or modify any of the items purchased.
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If you accidentally input the wrong shipping address contact us as soon as possible by emailing us at orders@drinkmagicoats.com and we will do our best to fix the problem as soon as possible.
RETURNS & EXCHANGES
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WHAT DO I DO IF THE ORDER I RECEIVED IS LOST OR DAMGED?
Magic Oats is NOT LIABLE for any lost, stolen or damaged packages or for any delay caused by the act or default of the shipping carrier. Magic Oats is responsible for orders until they leave our warehouse facility ONLY. Once tracking is received, it is between the shipping company and the customer to ensure the goods arrive safely.
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RETURNS
We offer a 30 day full refund if you are not satisfied with our product (not including shipping costs). Simply let us know by emailing us at hello@drinkmagicoats.com and we will provide you with what steps to take.
CAN I EXCHANGE ITEMS IN MY ORDER?
We do not offer exchanges in any order.