FREQUENTLY ASKED QUESTIONS

SHIPPING

Do you ship across Canada?


We sure do! All price are in CAD $




Are there duties and taxes charged on US orders?


All orders shipped to the USA are tax and duty free!





GENERAL

What is instant oat milk powder?


It is a delicious and nutritious dairy free oat milk powder that dissolves instantly in water once shaken. No blender required! Find ease making fresh oat milk in seconds at home or on the go.




Can I bake with Magic Oats when the recipe calls for milk?


You sure can. Follow the ratio -- 4 tbsp (28g powder): 250ml of water to make 1 cup




How much water should I add?


These ratios are suggested for you to get started with all three flavours. Use as little or as much as you like!




What are some other ways I can use Magic Oats?


With our instant organic oat milk powder you can use it in a variety recipes such as: - Smoothies - Protein Shakes - Hot Chocolate - Superfood Lattes & Creamer for Coffee - Overnight & Baked Oats - Soups - Sauces - Dips - Desserts - Baking - Mac and cheese - Bubble Tea - Ice Cream - Popsicles




Can I use Magic Oats as a creamer powder?


Absolutely! Add 1 spoonful of oat powder to the bottom of a mug. Pour in hot liquid. Stir and enjoy! Alternatively, add 1 spoonful of oat powder on top of your coffee or tea. Insert our electric Magic Whisk into your cup at a slight angle. Press the button at the top of the whisk and hold down until frothy and well combined.





WHAT'S IN YOUR OATS?

Is Magic Oats gluten free?


The oats we source are certified gluten free. All our other ingredients we source are gluten free.




I noticed my oat milk seperated in the fridge. Is this normal?


Yes, seperation is completly normal. We do not add emulsifiers or oils into Magic Oats to keep our product as natural as possible. Give it a quick shake before use like you would with any other dairy free milk and enjoy!




I noticed tiny oat particles once I made my oat milk. What do I do?


These oat particles are perfectly natural. For best results, use warm or room tempature water. To remove the small oat particles, simply strain the oat milk using a sieve or blend. Tip: Avoid shaking oat powder with water and ice. Add ice in after once oat powder is mixed with water.




Are the oats Non-GMO?


The gluten free oats we use are certified Non-GMO.




Are your oats tested for glyphosphate?


Yes they are. The glyphosate are tested frequently as well as we test for all other major pesticides.





SHELF LIFE

What is the shelf life and storage?


Shelf life: 12 months. Store pouch in a cool dry place away from humidity for optimal freshness. Once mixed with water refridgerate for up to 7 days in a airtight containter for freshness.





SUBSCRIPTION

How do I manage and or cancel my subscription?


Login to your account. Click the arrow located at the top right corner beside the human emoji. Click "My Subscriptions" in the drop box and manage your account through there. My Subscroptions is also located in your accounts dashboard.